Privacy Policy

BizzByYou (“we”, “us”, “our”) is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who we are

Data controller: BizzByYou (sole trader)
Contact: hello@bizzbyyou.com / 07310 518990

2. What data we collect

• Name and contact details (phone, email, address)
• Service and booking details
• Payment information (processed securely via Stripe — we do not store card details)
• Communications with us
• Property access information where relevant to service delivery

3. How we use your data

• Deliver the services you have booked
• Communicate about your booking or subscription
• Send service confirmations and invoices
• Comply with legal obligations

We will only send marketing communications if you have separately consented. Accepting our Terms and Conditions is not consent to marketing.

4. Legal basis for processing

• Contract performance — processing your booking and delivering services
• Legal obligation — compliance with applicable law
• Legitimate interests — improving services and preventing fraud
• Consent — marketing communications (separately obtained)

5. How long we keep your data

Booking and customer records are retained for 6 years from the date of the last transaction (HMRC requirement).

6. Who we share your data with

We do not sell your data. We may share it with service delivery partners, Stripe (payment processing), and email service providers. All third parties are required to comply with UK GDPR.

7. Your rights

Under UK GDPR you have the right to access, correct, delete, restrict, or port your data, and to withdraw consent at any time. Email hello@bizzbyyou.com — we will respond within 30 days.

8. Cookies

See our Cookie Policy.

9. Complaints

You may contact the Information Commissioner’s Office at ico.org.uk.